Refund & Cancellation Policy

Printed Books

Orders may be cancelled before shipment.

Once shipped, cancellations may not be possible.

Refunds or replacements may be considered only if:

• Incorrect product received
• Damaged product received
• Manufacturing defect is present

Claims should be reported within 48 hours of delivery with supporting photographs.

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eBooks & Digital Products

Due to the nature of digital products, all eBook, PDF, audiobook, downloadable, and digital content purchases are final and non-refundable once access has been granted.

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Failed Transactions

If payment is deducted but an order is not confirmed, users should contact support. Verified payment failures may be refunded according to payment provider timelines.

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Refund Processing

Approved refunds will be processed through the original payment method. Processing times may vary depending on banks and payment providers.

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Abuse Prevention

Booksclinic reserves the right to deny refund requests involving misuse, repeated abuse, suspicious activity, or violations of platform policies.